R12 - Newly Defined Territory Does Not Appear In Territory LOV Of Customer Account Site Details Page
(Doc ID 740791.1)
Last updated on JANUARY 16, 2020
Applies to:Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.
ARXCUDCI - Customers Standard
Territory List of Values (LOV) in Account Site Details screen does not show all territories
This may become apparent after defining a new territory but unable to see this territory in the LOV
Steps To Reproduce:
Responsibility: Receivables Responsibility
Navigation: Setup > Transactions > Territories
Define a new territory
Navigation: Customers > Customers
Query a customer
Select Accounts tab > Account Site > Account Site Details
In the Territory field, click the dropdown arrow to open the LOV. The newly defined territory is not available in the LOV
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