Usage Billing Does Not Pick Up the Counter Readings
(Doc ID 740876.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Service Contracts - Version 12.0.4 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
EXECUTABLE:OKS_BILLING_MAIN - Service Contracts Main Billing
***Checked for relevance on 4-Dec-2013***
Usage billing does not work correctly. Billing does not pick up the current counter reading.
The issue can be reproduced at will with the following steps:
1. Create a Service Agreement with a Usage line (Actual by Quantity or Actual per Period).
2. Enter a counter reading.
3. Run Main Billing. The invoice is for the default value, not the value that is based on the counter reading.
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