R12 - Create Customer Associations Errors With 'Ensure That The MO: Operating Unit Profile Option Is Correctly Set' (Doc ID 741029.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.5 and later
Information in this document applies to any platform.

Symptoms

There is no problem creating Supplier Associations, but when trying to create Customer
Associations, Oracle displays this message:

"Please set the Receivables system options for this operating unit and ensure that the MO:
Operating Unit profile option is correctly set with an operating unit that is set up in Receivables".

Steps to reproduce:

-Responsibility: Intercompany Super User 
-Navigation: Select Setup tab > Invoicing Options subtab
-Click on 'Customer and Supplier Associations Region' on the left.
-Click on 'Create Customer Association' button
-In the Create Associations: Select Trading Partners page, select a value for:
Legal Entity, Operating Unit, Organization, Trading Organization
-Click Continue button
-In the Create Associations: Enter Customer Information, enter:
Customer Name, Bill To Site
-Click 'Finish' button.  The error appears.

 

 

Cause

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