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Cannot cancel or delete reservation to closed sales orders: APP-WIP-25010: You cannot change the status of this job to Cancelled/Closed/'Complete-No Charges' and APP-WIP-25332: Inventory reservation procedure failed. (Doc ID 741189.1)

Last updated on JULY 15, 2024

Applies to:

Oracle Work in Process - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Oracle Inventory Management - Version 11.5.10.1 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On :  11.5.10.2 version, Discrete Jobs form:
When attempting to cancel or close discrete job: 245798 the following error occurs:
ERROR 1:
--------------
APP-WIP-25010: You cannot change the status of this job to Cancelled/Closed/'Complete-No Charges' because you have unfulfilled sales orders linked to the job.
Cause: You tied to change the status of a job with pending sales orders which have not been fulfilled by the job to  Cancelled/Closed/'Complete-No Charges'.
Action: Please unlink the sales order attached to the job prior to changing the status of the job to  Cancelled/Closed/'Complete-No Charges'.
Alternatively, query back the discrete job. Click on the Sales Order button and try to delete the link to the sales order.  This causes the following error.
ERROR 2:
--------------
APP-WIP-25332: Inventory reservation procedure failed. Cannot delete reservation.

Steps To Reproduce:
--------------------------

1) Discrete Job
2) Find Job
3) Open Job Screen
4) Select the Sales Order's tab.
5) Select a Sales Order.
6) Press the delete button.
7) Error is displayed.

Cause

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In this Document
Symptoms
Cause
Solution

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