Unable to Create Offer Letter with Enterable Compensation Details

(Doc ID 741275.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle iRecruitment - Version 11.5.10.0 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
iRecruitment - Version: 11.5.10
***Checked for relevance on 06-Jun-2014***


Symptoms

-- Problem Statement:
When creating an an offer letter for an applicant and upon entering the Compensation page and after entering a value in a plan that has been setup as 'Enterable,' the following error occurs:

ERROR
"oracle.jbo.RowAlreadyDeletedException: JBO-25019: Entity row of key null not found in
EnrollmentRatesEO."

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Log into iRecruitment Recruiter
2. Navigate to iRecruitment Home Page > New Offer > Select Applicant > Enter Basic
Details > Enter Compensation
3. On this page enter a value for one of the plans, click next, receive error.

Cause

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