Repair Order Error: 'The transaction inventory organization (<ORG_ID>) is invalid.' When Creating RMA
(Doc ID 741461.1)
Last updated on SEPTEMBER 28, 2020
Applies to:Oracle Depot Repair - Version 12.0.5 to 12.0.6 [Release 12]
Information in this document applies to any platform.
When attempting to create a RMA line for an item which belongs to an Organization of different Operating Unit the following error occurs.
1. Connect to a Depot Repair responsibility.
2. Navigate to the Repair Order screen.
3. Create a Repair Order, with the service activity belonging to the OU1, and the Repair type is 'Repair for Return'.
4. Attempt to return the item to an Inventory Organization under a different operating unit (OU2).
Note the error.
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