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Repair Order Error: 'The transaction inventory organization (<ORG_ID>) is invalid.' When Creating RMA (Doc ID 741461.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Depot Repair - Version 12.0.5 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to create a RMA line for an item which belongs to an Organization of different Operating Unit the following error occurs.

The transaction inventory organization (4) is invalid.


STEPS
1. Connect to a Depot Repair responsibility.
2. Navigate to the Repair Order screen.
3. Create a Repair Order, with the service activity belonging to the OU1, and the Repair type is 'Repair for Return'.
4. Attempt to return the item to an Inventory Organization under a different operating unit (OU2).
    Note the error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Community Discussions
References

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