Supplier Unable To See External Responsibility: There Are No Active Responsibilities Available For This User (Doc ID 741751.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle iSupplier Portal - Version 12.0.4 to 12.2 [Release 12 to 12.2]
Information in this document applies to any platform.
iSupplier Portal - Version: 12.0.4

Symptoms

PROBLEM DESCRIPTION
Supplier user when trying to login is getting the following error message

ERROR
"There are no active responsibilities available for this user."

Steps To Reproduce:

The issue can be reproduced at will with the following steps:

1.Create Supplier User in Supplier User Administrator  responsibility
2.Assign responsibility "iSupplier Portal Full Access"
3.Login as supplier user
4.Change password
5.Login successful but shows message:
   "There are no active responsibilities  available for this user."

Cause

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