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"Register Here" Link On iSupport Login Page Results in a "No Usertypes Available" Error. (Doc ID 742236.1)

Last updated on JUNE 14, 2019

Applies to:

Oracle Common Applications - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle iSupport - Version 12.0.5 and later
Information in this document applies to any platform.

Symptoms

When trying to open the iSupport Login page for e.g.
http://<hostname>:<port>/OA_HTML/ibuhpage.jsp
and clicking on the "Register Here" link the following error appears:

"There are no Usertypes available. Please contact System Administrator"


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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