"Register Here" Link On iSupport Login Page Results in a "No Usertypes Available" Error. (Doc ID 742236.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iSupport - Version 12.0.5 and later
Oracle Common Applications - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 10-Sep-2013***


Symptoms

When trying to open the iSupport Login page for e.g.
http://<hostname>:<port>/OA_HTML/ibuhpage.jsp
and clicking on the "Register Here" link the following error appears:

"There are no Usertypes available. Please contact System Administrator"


Cause

Sign In with your My Oracle Support account

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