Work Order Screen In EAM Disconnected After 15 Minutes (Doc ID 742706.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 03-DEC-2014***


Symptoms

In EAM Work Order creation page after 15minutes of idle time, the following error occurs:

ERROR
Your login session has expired.
A system failure has occurred.

The issue can be reproduced at will with the following steps:
1. enter work order page and wait
2. After 15 minutes, the work order creation page disconnects and force us to return to home page.

Cause

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