'APP-PO-14180 The Forward-To Person Is Not An On-Line User' Message When Forwarding Requisition To A Disabled User (Doc ID 743249.1)

Last updated on AUGUST 17, 2015

Applies to:

Oracle Purchasing - Version 11.5.9 to 12.1 [Release 11.5 to 12.1]
Information in this document applies to any platform.
FORM:POXDOFDO.FMB - Forward Documents
***Checked for relevance on 07-Dec-2013***


Symptoms

When user forwards a Purchase Requisition 'In Process' to an inactive user, using Forward
Documents form, the following situation happens:

ERROR

---------------
A first note appears: 'APP-PO-14180: The forward-to person is not an on-line user'

Then a second note saying: 'When forwarding a requisition, you must enter a valid person in the 'Forward To' Field' and afterwards:

'FRM-40400: Transaction complete: 1 records applied and saved'

and the document remains stuck in In Process, and in Action History form can be seen: 'No action taken' by the initial approver.

Steps To Reproduce:
------------------------
1.User creates a purchase requisition
2.Submit it for approval
3.Use forward form to forward in-process requisition to an inactive approver

Cause

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