'APP-PO-14180 The Forward-To Person Is Not An On-Line User' Message When Forwarding Requisition To A Disabled User

(Doc ID 743249.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Purchasing - Version 11.5.9 to 12.1 [Release 11.5 to 12.1]
Information in this document applies to any platform.
FORM:POXDOFDO.FMB - Forward Documents


Symptoms

When user forwards a Purchase Requisition PR 'In Process' to an inactive user, using Management > Forward Documents form, the following situation happens:

ERROR

---------------
A first note appears:

APP-PO-14180: The forward-to person is not an on-line user 

Then a second note saying:

When forwarding a requisition, you must enter a valid person in the 'Forward To' Field

and afterwards:

FRM-40400: Transaction complete: 1 records applied and saved

and the document remains stuck in In Process, and in Action History form can be seen recorded the action : 'No action taken' taken by the initial approver.

 

Steps To Reproduce:
------------------------
1.User creates a Purchase Requisition
2.Submit it for approval
3.Use Management > Forward Documents form to forward In Process PR to an inactive approver

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms