Null Pointer Exception in Logs When Evaluating Rates

(Doc ID 743340.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Operational Planning - Version: 5.5.03 to 5.5.05.02
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5, When attempting to plan orders via bulk plan, the following error occurs:

ERROR
java.lang.NullPointerException:

java.lang.NullPointerException:
at glog.business.rate.rateengine.ElementDef.isCompatibleWith(ElementDef.java:247)
at glog.business.rate.rateengine.MethodOperand.isCompatibleWith(MethodOperand.java:120)

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Bulk Plan orders and see that the null pointer appears when trying to search for relevant rates

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot bulk plan orders and products cannot be shipped

Cause

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