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Get Could not Create Java Class Error When iRecruitment External Candidate or Employee Candidate Presses Customize My Account Button (Doc ID 743552.1)

Last updated on AUGUST 05, 2022

Applies to:

Oracle iRecruitment - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.


When attempting to click on Customize My Account using iRecruitment Employee Candidate or iRecruitment External Candidate with a custom menu, the following error occurs:


oracle.apps.fnd.framework.OAException: Could not create Java class:
(oracle.apps.per.irc.candidateSelfService.webui.IrcCandidatePerPhonesCO) associated with region:
(PhoneNumbers). This is probably because the class name is wrong or not included in project.
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(
at _OA._jspService(


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Create custom menu and attach it to custom responsibility.

2. Responsibility: Custom iRecruitment Employee Candidate responsibility or custom iRecruitment External Candidate responsibility.

3. Navigation: My Account tab.

4. Press Customize My Account button.

5. Get error message.


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