Get Could not Create Java Class Error When iRecruitment External Candidate or Employee Candidate Presses Customize My Account Button

(Doc ID 743552.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on Customize My Account using iRecruitment Employee Candidate or iRecruitment External Candidate with a custom menu, the following error occurs:

ERROR

oracle.apps.fnd.framework.OAException: Could not create Java class:
(oracle.apps.per.irc.candidateSelfService.webui.IrcCandidatePerPhonesCO) associated with region:
(PhoneNumbers). This is probably because the class name is wrong or not included in project.
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1435)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2537)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1889)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:533)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:421)
at _OA._jspService(_OA.java:212)

(..)


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Create custom menu and attach it to custom responsibility.

2. Responsibility: Custom iRecruitment Employee Candidate responsibility or custom iRecruitment External Candidate responsibility.

3. Navigation: My Account tab.

4. Press Customize My Account button.

5. Get error message.

Cause

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