HTTP Error When Clicking on "Fix Errors" After Delete Attempt Fails (Doc ID 743907.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.03.02 to 6.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:

When attempting to delete a Service Provider that still has child data remaining that references this Service Provider (e.g. Invoices)., an error is printed to the screen indicating this.

This page has the button "Fix Errors". When this "Fix Errors" button is pressed, an HTTP error is presented as follows:

HTTP Status 404 - /jsp/null/null/Header.jspx

type Status report

message /jsp/null/null/Header.jspx

description The requested resource (/jsp/null/null/Header.jspx) is not available.
Apache Tomcat/5.5.16

-- Steps To Reproduce:
1. Navigate to Contract and Rate Management -> Service Provider Management -> Service Provider Manager
2. Search for a Service Provider
3. Select the Service Provider and click the DELETE button

Note: an error will be displayed (as expected)

4. Click "Fix Errors"

This will display an HTTP error.

Cause

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