My Oracle Support Banner

Login "Marketing User": Error Page You Have Encountered An Unexpected Error. Please Contact The System (Doc ID 744128.1)

Last updated on AUGUST 21, 2019

Applies to:

Oracle Marketing - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

While trying to enter the Marketing Dashboard via "Marketing User" responsibility, you receive
following error:
Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.

And you are not able to navigate any further.

-- Steps To Reproduce:
1.Login to APPS via a simple user access
2.choose "Marketing User" responsibility
=>Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.