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Task/Account Tab in Telesales Forms Shows ERROR ORA-4062 (Doc ID 744145.1)

Last updated on JULY 26, 2019

Applies to:

Oracle TeleSales - Version 11.5.10.2 to 12.1.2 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

In the Lead Center, Opportunity Center or eBusiness Center, when a user clicks on the Task/Account Tab the following error is thrown:

FRM-40735: <> trigger raised unhandled exception ORA- 04062

This also happens when a Sales Methodology is selected for an Opportunity and the tasks are defaulted.

Clicking on the Task Tab results in the error above.

Cause

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In this Document
Symptoms
Cause
Solution

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