Performance Issues Due To Searching Through Appointments (Doc ID 744225.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.04.02 to 5.5.05.02
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.04, Find that Performance issues are caused due to searching of Appointments for the whole
day

EXPECTED BEHAVIOR
Expect that only Appointments that are available are being searched

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Monitor the Database usage using AWR report to see the appointment queries taking a long time

-- Business Impact:
The issue has the following business impact:
Due to this issue, performance issues are being caused in Production environment

Cause

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