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Chargeable Weight Not Displaying The Greatest Of Dim Weight Or Gross Weight (Doc ID 744248.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Transportation Management - Version 5.5.04 to 5.5.04.05 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.04, Find that the Chargeable weight on the Shipment is showing the Gross Weight even though the Dimensional Weight on the Shipment is greater due to a Dim Factor that has been set. However, the Chargeable weight does display the dimensional weight in Shipment View mode.  In spite of this, the gross weight is what is used in the shipment cost calculation

EXPECTED BEHAVIOR
Expect that Chargeable weight displays the greater of Dimensional/Gross Weight

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Set up a dim rate factor such that the Dimensional weight on an order that is to be planned is greater than the Gross Weight
2. Plan the order and see that the Gross Weight is used in shipment cost calculation
3. Also see that the Shipment view shows the Chargeable weight correctly as the Dimensional weight, but the calculation of cost is not taking the dimensional weight

Due to this issue, wrong cost is being applied to the Shipments

Cause

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In this Document
Symptoms
Cause
Solution
References


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