Chargeable Weight Not Displaying The Greatest Of Dim Weight Or Gross Weight (Doc ID 744248.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.04 to 5.5.04.05
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.04, Find that the Chargeable weight on the Shipment is showing the Gross Weight even though
the Dimensional Weight on the Shipment is greater due to a Dim Factor that has been set.
However, the Chargeable weight does display the dimensional weight in Shipment View mode. In spite
of this, the gross weight is what is used in the shipment cost calculation

EXPECTED BEHAVIOR
Expect that Chargeable weight displays the greater of Dimensional/Gross Weight

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Set up a dim rate factor such that the Dimensinal weight on an order that is to be planned is
greater than the Gross Weight
2. Plan the order and see that the gross weight is used in shipment cost calculation
3. Also see that the Shipment view shows the Chargeable weight correctly as the Dimensional weight
but the calculation of cost is not taking the dimensional weight

-- Business Impact:
The issue has the following business impact:
Due to this issue, wrong cost is being applied to the Shipments

Cause

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