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MFS Laptop>Quick Debrief: Some Labor Items Do Not Appear (Doc ID 744272.1)

Last updated on JULY 14, 2021

Applies to:

Oracle Mobile Field Service - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Find that a newly created Labor item is NOT showing in Labor Debrief Item LOV.
This item also does not exist in the client database.

Expect that Labor Items can be downloaded to MFS client

The issue can be reproduced at will with the following steps:
1. Create a Labor Item in Master Item form in the Inventory module (INV).
2. Inactivate a Labor Item in Master Item form in INV.
3. Run 'JTM Master concurrent program' with INV and Transactions.
4. Synch to Laptop.
5. Try to perform a Labor Debrief and look into the Item field.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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