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Unable to create Order From Quote, Error With Missing Tax Rate (Doc ID 744807.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
While attempting to place and order from a quote, get the following error:

Error messages from Order Management
Error in Line: 1.0 :Please enter required information - Tax Rate
There is an error in order submission.


Also, if you try to view tax details on sales order line from Action - View tax Details, following error is encountered

OE_VIEW_TAX_INFO.POST_QUERY: ORA-01403 no data found.


### Steps to Reproduce ###
Create a quote with one item. Save it as draft and tax is calculated. Change it to reviewed and
save. Perform the place order and get the error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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