APP-CSR-254043 Error When Scheduling Tasks With Planned Effort Expressed In Days
(Doc ID 744899.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Field Service - Version 12.0.4 and later
Information in this document applies to any platform.
When attempting to schedule a task with planned effort expressed in days using 'Assisted' option of the Advanced Scheduler, the following error occurs:
Steps To Reproduce
1. Log in with 'Field Service Manager' responsibility.
2. Navigate to 'Field Service Representative' > 'My Service Request' > 'Create Service Request'.
3. Create a new Service Request.
4. Create a task and enter planned effort in days.
5. Schedule the task with Advanced Scheduler using the 'Assisted' option.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document