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Organization Field Is Not Displayed In The Internal Region For Customer (Doc ID 744965.1)

Last updated on JUNE 04, 2019

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
FORM:ARXCUDCI.FMB - Customers


Symptoms

-- Problem Statement:
On 11.5.10 in CRP Instance:
Find the following issue:
When creating new organization as a customer and inserting the "Location" in the internal zone of
the ship to usage, the "Organization" field is not displayed automatically as expected


EXPECTED BEHAVIOR
Expect to see the "Organization" field populated as defined

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Inventory User to create new location and Organization
2. Order Management navigate to Customers>Standard
3. Issue seen here

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot assign organization in the Customers Standard form:
Addresses>Ship To>Details tab
.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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