Duplicate Rows In Relationship Manager Cannot Be End dated (Doc ID 744988.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Customers Online - Version: 11.5.10.2 to 11.5.10.3 - Release: 11.5 to 11.5
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:
When attempting to end date a relationship,
the following error occurs.

ERROR
Multiple parents are not permitted for the Partner hierarchy relationship
Type.
Please use a different relationship type.
.


STEPS
The issue can be reproduced at will with the following steps:
1. Find parent customer, find relationships, try to end date the duplicate subsidiary but get error

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, this is used for reporting and is inaccurately showing a company as part of
another

.

Cause

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