12: Oracle iStore Add Items to Cart Error: "The Application is Currently Not Available" and Browser Errorstack "Java.Lang.Numberformatexception"

(Doc ID 745003.1)

Last updated on JUNE 05, 2016

Applies to:

Oracle iStore - Version 12.0.0 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.


When attempting to add item(s) to the iStore shopping cart the following error occurs.


The application is currently not available or an unexpected error has occured. 
Please try again later. 
If this message persists, please contact the system administrator

ERRORSTACK (view source of browser)
Message: Error in IAS Cache: java.lang.NumberFormatException
oracle.apps.jtf.base.resources.FrameworkException: Error in IAS Cache:
at oracle.apps.jtf.cache.IASCacheProvider.get(IASCacheProvider.java:712)
at oracle.apps.jtf.cache.CacheManager.getInternal(CacheManager.java:4802)
at oracle.apps.jtf.cache.CacheManager.get(CacheManager.java:2952)
at oracle.apps.jtf.cache.CacheManager.get(CacheManager.java:2900)
at oracle.apps.ibe.shoppingcart.quote.TaxInfo.getPrintedTaxName(TaxInfo.java:390)
at oracle.apps.ibe.shoppingcart.quote.TaxInfo.getTaxInfo(TaxInfo.java:224)
at oracle.apps.ibe.shoppingcart.quote.ShoppingCart.load(ShoppingCart.java:11915)
at _ibeCScdViewA._jspService(_ibeCScdViewA.java:1362)



Vertex (partner tax calculation) recently implemented.

New implementation of Oracle Applications Release 12 (not upgrade).


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