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ITS Fails - Cannot Derive Chart Of Accounts Id For Xx From Organization Definition (Doc ID 745171.1)

Last updated on JANUARY 04, 2023

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Oracle Shipping Execution - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When attempting to run the interface trip stop without specifying the parameter "Organization" the
following error occurs

ERROR
Cannot derive Chart of Accounts Id for 107 from Organization definitions
l_account ==> 145911
Exiting WSH_SHIP_CONFIRM_ACTIONS.GET_ACCOUNT (09/23/2008 03:08:08 PM, .23 seconds)
RET_STATUS:E ACCOUNT_ID:145911
Unable to get account for delivery detail id 10258491

-- Steps To Reproduce:
The issue happens intermittently but only seems to fail when a specific user runs it. Interface
Trip Stop concurrent process is triggered automatically when the
customer runs the Automated Ship Confirm - SRS concurrent process, which is running on a schedule.

Cause

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In this Document
Symptoms
Cause
Solution
References


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