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Error When Logging Into UWQ: "Could Not Login To Media Type Basic Telephony" (Doc ID 745254.1)

Last updated on MAY 02, 2019

Applies to:

Oracle Advanced Inbound Telephony - Version 12.0.4 and later
Information in this document applies to any platform.
Oracle Telephony Manager - Version: 12.0.4


Symptoms

When attempting to login to the Universal Work Queue form in a Telephony environment with Basic Integration, the following error is displayed.

Error:

Could not login to Media Type Basic Telephony
- Internal media provider error (IEU_UWQ_CLIENT_EX_DETAILS=)


Steps:
(R) Universal Work Queue Agent
(N) Universal Work Queue

The error above is displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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