Receipt Batches Form Issue: New Batch Screen Does Not Open Up After Creating a New Receipt in a Batch (Doc ID 745377.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.
ARXRWMAI.fmb


Symptoms

Attempting to enter multiple receipt batches, but after creating one batch a new batch screen does not open up as expected.

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Receipts > Batches

  1. Enter Batch information and click on Receipts
  2. Enter a Receipt and Save
  3. Click on Apply and Save
  4. Close application screen and receipts screen
  5. Click on Green Plus icon to clear the batch screen and create a new batch
  6. Instead the receipts screen pops up

Users are forced to clear receipts screen and then close that screen. Only then will the green plus clear the batches screen and allow a new batch to be entered.

Cause

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