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Attaching a Service to Items in Quoting Error: "APP-236138: Error returned in ASO_PRICING_INT.Pricing_Order, APP-236139: ORA-01403: no data found" (Doc ID 745654.1)

Last updated on MAY 01, 2024

Applies to:

Oracle Quoting - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a service to an item, the following error occurs:

Error

APP-236138: Error returned in ASO_PRICING_INT.Pricing_Order
APP-236139: ORA-01403: no data found
APP-236051: An unexpected error has occured during processing of the ASO_QUOTE_HEADER information



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log into Sales User responsibility
2. Add a serviceable item to a quote line
3. Find a service to add to the quote line
4. Select the service - error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References

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