How to Carry Forward Plan Enrollment Coverage Requirements When Processing a Subsequent Life Event
(Doc ID 745886.1)
Last updated on DECEMBER 02, 2020
Applies to:Oracle Advanced Benefits - Version 126.96.36.199 and later
Information in this document applies to any platform.
The certification requirement has been setup for the Open life event at:
Plan Enrollment Requirements form > General tab > Plan tab > Coverage alternate region > Coverage Restrictions button > Life Event Reason button > Life Event = Open.
When the Open life event is processed, the interim coverage is assigned and the enrollment is suspended until the certification is provided, as expected.
However, when a subsequent life event occurs and is processed, the interim coverage and the required certification/action item are wiped out.
Only the suspended enrollment remains and the Suspended indication is gone.
Why is the requirement not carrying forward the enrollment requirements when the subsequent life event is processed and the certification has still not been provided?
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