Adding Service Items to Quote Lines Error: "Please note that the Add Services action only applies to serviceable items"

(Doc ID 746098.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Quoting - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When adding a Service Item in Order Management the item can be added at the Services either to the top model (PTO) or to the Serviceable Items underneath. However, the same steps in Oracle Quoting receive an error.

 

Error

Please note that the Add Services action only applies to serviceable items.

 

Cause

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