Unable to Update Beneficiaries During Open Enrollment Train in Self Service for Plan with no Enrollment Opportunity
(Doc ID 746142.1)
Last updated on FEBRUARY 15, 2019
Applies to:Oracle Advanced Benefits - Version 188.8.131.52 and later
Information in this document applies to any platform.
How does one update beneficiaries in Employee Self-Service when there are no enrollment opportunities to the plan in question?
- Users are unable to designate/change beneficiaries or see existing beneficiaries designated on the Update Beneficiaries page for plans where the setup does not allow for enrollment opportunities.
- For example:
- Enrollment Code equal to "Current, Keep Only; New, Nothing"
- Or when using either the "Still eligible, Can't Change" or "Current Enrollment Precludes Change" flags.
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