OEXOEORD: Cannot Update the Currency on the Sales Order Header

(Doc ID 747310.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Advanced Pricing - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Oracle Order Management - Version to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


On R12 in Production:
When trying to enter an order using the price list 'Master' the currency LOV on sales order form
does not show currency 'EUR', it only shows 'USD'.

If currency LOV is opened without populating the price list both currency codes 'USD' and 'EUR'
are displayed correctly.

Multi- currency conversion is already setup in pricing 

Process - Update Price Lists with Multi-Currency Conversion Criteria
is executed successfully.

Following profile options are set as
QP: Multi Currency Installed Y Site
QP: Multi Currency Usage  Y Application Order Management.

Expected is that both currencies 'USD' and 'EUR' are displayed in the LOV.
The issue can be reproduced at will with the following steps:
1. Enter an order.
2. Choose price list Master.
3. Click on currency LOV.

The issue has the following business impact:
Due to this issue, users cannot enter an order using other currencies.


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