My Oracle Support Banner

OEXOEORD: Cannot Update the Currency on the Sales Order Header (Doc ID 747310.1)

Last updated on SEPTEMBER 06, 2024

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Oracle Advanced Pricing - Version 11.5.10 and later
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders


Symptoms

On R12 in Production:
When trying to enter an order using the price list 'XYZ' the currency LOV on sales order form
does not show currency 'EUR', it only shows 'USD'.

If currency LOV is opened without populating the price list both currency codes 'USD' and 'EUR'
are displayed correctly.

Multi- currency conversion is already setup in pricing 
Process - Update Price Lists with Multi-Currency Conversion Criteria was executed successfully.

Following profile options are set as
QP: Multi Currency Installed Y Site
QP: Multi Currency Usage  Y Application Order Management.


Expected is that both currencies 'USD' and 'EUR' are displayed in the LOV.

The issue can be reproduced at will with the following steps:
1. Enter an order.
2. Choose price list 'XYZ'
3. Click on currency LOV.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.