My Oracle Support Banner

Closed Responses Still Showing In "Your Active and Draft Responses" (Doc ID 747565.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Sourcing - Version 11.5.10 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

RFQ responses are shown in the Active and Draft responses section, but the RFQs are closed and award decisions have been shared.

An RFQ with Response is closed (round completed) but the response is still shown in the Active and Draft response section. How can this be active if the round was completed?

Also, if the status is Draft or Resubmission required but the RFQ is closed there is no way to remove these from view.

Due to this issue, supplier users do not trust the data displayed. They can miss RFQs that truly are in an Active Status that could be followed up on since there's no way to tell which RFQs are actually closed.


EXPECTED BEHAVIOR
Only Active and Draft responses are rendered in this region.


STEPS
1. Supplier logs into Sourcing Supplier Homepage and looks at their Active and Draft responses
section.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.