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OKS Contract Process Deferred to Background Processing When Contract is Renewed (Doc ID 747631.1)

Last updated on MAY 19, 2021

Applies to:

Oracle Service Contracts - Version 12.0.4 and later
Information in this document applies to any platform.


Find that when a renewal is being performed and renewal process is set to "Evergreen", the user has to wait for several iterations of a workflow background process to run before they are able to update the renewed contract. The OKS Contract Process, OKSKPRCS gets kicked off and stays in "Deferred" status. Why is that?


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