My Oracle Support Banner

OKS Contract Process Deferred to Background Processing When Contract is Renewed (Doc ID 747631.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 12.0.4 and later
Information in this document applies to any platform.

Goal

Find that when a renewal is being performed and renewal process is set to "Evergreen", the user has to wait for several iterations of a workflow background process to run before they are able to update the renewed contract. The OKS Contract Process, OKSKPRCS gets kicked off and stays in "Deferred" status. Why is that?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.