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Updates To Descriptive Flexfields Do not Appear On The Mobile Device (Doc ID 747793.1)

Last updated on AUGUST 22, 2021

Applies to:

Oracle Mobile Field Service - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
ConcurrentProgram:JTM_MASTER_CONC_PROG - JTM Master Concurrent Program

Symptoms

Find that not all descriptive flexfield segments appear on the mobile device. The DFF was defined, saved, frozen and compiled. Then the JTM Master program was run with Lookup parameter, but after synchronization, the changes are not visible on the mobile device.

The issue can be reproduced at will with the following steps:

  1. System Administrator responsibility.
    Add segment to descr. flexfield; e.g Additional Debrief Headers Info.
    Freeze flexfield.
    Compile Flexfield
  2. Run JTM master concurrent program.
  3. Synchronize handheld / Laptop
    The changes do not show on the device
  4. Check debrief form in the Enterprise application. On the debrief form in the application all the expected segments show.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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