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Shipment Of Subassembly Stays as WIP If Serial Control Is at Sales Order Issue (Doc ID 747941.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 11.5.10.2 in Production:
After a sub-assembly goes through WIP Assembly Completion and is shipped out underneath an Assemble To Order model configuration the ownership remains as Internal and the Usage remains as 'In Work In Process'.  The Top model item is serialized as 'At Sales Order Issue'.


EXPECTED BEHAVIOR
Expect usage to change to 'In Relationship' and the ownership/location to be changed to external Customer ownership and location

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create a configuration in an Order Management Sales Order. The Top Model must be serialized at Sales Order Issue.
2. Create a WIP Job to create the model. Issue sub assembly to the WIP Job (Sub assembly is also serialized at Sales Order Issue)
3. Perform WIP Assembly Completion and then Pick and Ship the Top Model

-- Business Impact:
The issue has the following business impact:
Due to this issue, sub-assembly remains as internal instead of at the customer site and usage is Work In Process. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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