APP-PQP-230661 Error When Trying to Enroll in Occupational Absence (Doc ID 748284.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10 and later
Information in this document applies to any platform.
This problem can occur on any platform.
***Checked for relevance on 23-MAR-2015***

Symptoms

On 12.0.4 in Production:
When attempting to enroll an employee in occupational absence, the following error occurs:

ERROR
APP-PQP-230661: Cannot locate a record for the pay period.
The Date Code currently being processed is ALDCPP>.
This error is occurring in the following procedure:
ben_determine_date.determine_date.main

Context at time of error are:

PERSON_ID: 7071
BUSINESS_GROUP_ID: 84
EFFECTIVE_DATE: 04-AUG-08

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility Super HRMS Manager.
2. Navigate to People > Enter and Maintain.
3. Query for the employee in question.
4. Enter absence and enroll. Error occurs.
Business Impact:
The issue has the following business impact:
Due to this issue, users cannot enroll employee in absence which will have effect on payroll deductions and can have a carry on effect on legislative deductions.

Cause

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