Repair Order Error: 'Column Account_number Must Have A Value' While Creating Contact
(Doc ID 748467.1)
Last updated on JUNE 09, 2019
Applies to:Oracle Depot Repair - Version 18.104.22.168 to 22.214.171.124 [Release 11.5]
Information in this document applies to any platform.
While creating a contact in the Repair Order form the following error occurs :
Column account_number must have a value
The issue can be reproduced at will with the following steps:
1. Set profile "AR: Automatic Contact Numbering" is set to 'Yes'
2. Go to the Repair Order form and add a new contact to an existing SR.
3. Enter the mandatory information and check the 'create account' check box
4. Save and get the reported error.
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