Shipping Contents Label Not Printing When Pick Confirm Using WMS_DEVICE_CONFIRMATION_PUB.DEVICE_CONFIRMATION API (Doc ID 748480.1)

Last updated on JULY 08, 2020

Applies to:

Goal

Why Shipping contents label, when attached to the Pick drop business flow, are not printed after the sales order is pick released and the material is stated/pick confirmed using the API WMS_DEVICE_CONFIRMATION_PUB.DEVICE_CONFIRMATION

STEPS
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The issue can be reproduced at will with the following steps:
1. A WMS device is defined and assigned to the Pick Release business event.  Also shipping content label is associated with the Pick Drop business flow.

2. A shipping document set is created having a custom report to invoke
WMS_DEVICE_CONFIRMATION_PUB.DEVICE_CONFIRMATION API.

3. Create and book the sales order.

4. Execute a pick release having and the document set assigned with Auto Allocate = Yes, Plan Task = No & Auto Pick Confirm = No

5. After pick release completes, records are inserted into WMS_DEVICE_REQUESTS_HIST table and then the API will perform the pick load and pick drop transaction without manual intervention. The LPNs get allocated and picked as well.

6. The sales order line status is updated to `Picked¿ and in the shipping  transaction form the status is "Picked/Staged Confirmed"

7. Also the completed tasks in the Warehouse Control Board has Dispatched  Time, Loaded Time & Drop Off Time fields populated. Warehouse control board  has the Content LPN, Picked LPN, Loaded LPN & Drop LPN populated for the  completed task.

8. In normal cases when the task is confirmed manually using the mobile (Load & Drop transaction), the shipping content label is created. But in the case of using the API, the shipping contents label is not created even if the same process of load and drop is happening.

Solution

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