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Relationship Type List of Values changed after upgrade to 11.5.10. (Doc ID 748482.1)

Last updated on JULY 27, 2019

Applies to:

Oracle Trading Community - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Oracle Sales Online - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]
Oracle TeleSales - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

 
PROBLEM STATEMENT

After upgrade from 11.5.9 to 11.5.10.2, the following issue happens in the Oracle TeleSales,


From the Relationship type in the relationship tab of the eBusiness Center form,
users previously used to select and choose the 'Tax Agent Of' (a custom relationship).

This is the 'Subject Phrase' of the relationship setup via the Trading Community Manager (TCA).


After the upgrade, 'Tax Agent Of' is no longer available, instead they can only
select 'Organization Tax Agents' - this is the 'Subject Role Plural' of the relationship setup.


This has less meaning for the users than they had in 11.5.9, and they cannot tell which organization
is the tax agent. The same is true for seeded relationships.


In 11.5.9 users could select 'Beneficiary Of', but now they only have 'Organization Beneficiaries'.


STEPS TO REPRODUCE

1. login to applications
2. goto Telesales Agent responsibility
3. open the eBusiness Center form
4. query any organization party record
5. goto Relationship tab > click on the Relationship Type lov
6. search on %bene%

'Organization Beneficiaries' is the only option. Whereas in 11.5.9, it is 'Beneficiary Of'.



Cause

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In this Document
Symptoms
Cause
Solution
References

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