Install Base Transaction Error Stuck in CSI_TXN_ERRORS Without an Error Message
(Doc ID 748888.1)
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Install Base - Version 12.0.4 and later
Information in this document applies to any platform.
When attempting to ship an order for an Install Base tracked item the transaction fails with an error in CSI_TXN_ERRORS without an error message
The issue can be reproduced at will with the following steps:
1. Ship Order for an Install Bases tracked item
2. Check error message in CSI_TXN_ERRORS table
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