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Install Base Transaction Error Stuck in CSI_TXN_ERRORS Without an Error Message (Doc ID 748888.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Installed Base - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to ship an order for an Install Base tracked item the transaction fails with an error in CSI_TXN_ERRORS without an error message

The issue can be reproduced at will with the following steps:

1. Ship Order for an Install Bases tracked item
2. Check error message in CSI_TXN_ERRORS table

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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