Not Adhering to Order Release Service Provider Constraint When Specific Rate Offering Assigned to Itinerary Leg

(Doc ID 749403.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Operational Planning - Version: 5.5.03.04 to 5.5.05.03
This problem can occur on any platform.

Symptoms

-- Problem Statement:

 On 5.5.03.04, Two itineraries are configured where the legs of the itineraries have a specific Rate Offering defined to them. On the Order Release, a specific Service Provider is constrained, therefore, only matches ONE of the itineraries. The planning is choosing the itinerary that is for the other Service Provider, and therefore ignoring the Service Provider Constraint on the Order Release.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms