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Default Enrollment Not Working Correctly (Doc ID 749495.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Advanced Benefits - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

Set up a plan called 'Private Medical Insurance' with several options including 'Single'.
Employees are not getting the default enrollment after running the Open life event.

EXPECTED BEHAVIOR
Expect the plan to be appear in automatic enrollment tab.

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Create an employee.
3. Run the Open life event for the employee.
 The employee doesn't default to the expected enrollment.

Cause

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In this Document
Symptoms
Cause
Solution


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