R12: Unable to get PDF/Text Output from Format Payment Instructions Concurrent Program (Doc ID 750106.1)

Last updated on JUNE 21, 2016

Applies to:

Oracle Payables - Version: 12.0.0 and later   [Release: 12.0 and later ]
Oracle Payables - Version: 12.0.0 and later    [Release: 12.0 and later]
Information in this document applies to any platform.

Symptoms

Problem Statement:
On 12.0.0 in Production:
When attempting to Confirm Payment in Batch to the Invoices, the following error occurs:

ERROR
Unable To Get PDF/Text Output from Format Payment Instructions Concurrent Program

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. When confirming any payments in batch to the invoices present, a concurrent program having name "Format Payment Instructions" gets submitted. In the output, received PDF or text type output depending on the output format of the concurrent request which is default. In order to do payment, we have done the following setup:

a) Created a payment format and attached the XML PUBLISHER template
b) Created a payment document
c) Created a payment process profile and attached the payment instruction format
d) Created a Template attaching the payment process profile and payment document.

2. Followed the above steps and submitted for request. Concurrent program request completed normal but not able to get PDF/Text output as desired.

Cause

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