Is There A Way To Replace a Seeded Invoice Template in Collection With External Template? (Doc ID 751305.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Goal

Is there a way to replace seeded invoice template with an external template on the Collection Agent User Interface, Transaction Tab  "View Invoice" option?

When clicked it opens the seeded invoice template.  The need is to replace with a custom template of RTF format as PDF.

Navigation Path:

Login to Receivable Manager Responsibility.
Click on Collections.
Call up a Customer Account, and go to the Transaction Tab.
Right click on an Invoice
Click on "View Invoice", and the seeded template Invoice view appears:



Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms