When Uploading File To Content Server, Error: The content upload failed (Input/Output error). (Doc ID 751756.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Learning Management - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

On 12.0.4 in Production:


When attempting to upload any content file to content server, the following error occurs:

Upload Failed
----------------------------------------------------------------------------------------------------
The content upload failed (Input/Output error). Contact your System Administrator.



Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Navigates : Learning Administrator > Content

2. Select a folder and from the details page, click on Upload

3. On the upload file page, select Content Server : content, Directory : learn , and then select the file to upload, and then click next .

4. See that this errors out with following message .


Upload Failed
----------------------------------------------------------------------------------------------------
The content upload failed (Input/Output error). Contact your System Administrator.


Changes

Content Server setup is done based on <Note 427311.1> Oracle Learning Management Content Server setup on Oracle 10gAS - Release 12

 

Cause

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