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New Item Request Submission/Item Creation With Or Without Template Results In NullPointerException Error In EgoItemCreateUtil.getAssignedFuncationalAreaCatalogs : Missing Functional Area Setup (Doc ID 751941.1)

Last updated on SEPTEMBER 30, 2021

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to submit a New Item Request (NIR), it results in unexpected error page.

Error


Error - Exception Details:

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:980)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762) at oracle.apps.eng.changemgmt.webui.EngTransactCO.processFormRequest(EngTransactCO.java:181)
...
## Detail 0 ##java.lang.NullPointerException
at oracle.apps.ego.item.eu.util.EgoItemCreateUtil.getAssignedFuncationalAreaCatalogs(EgoItemCreateUtil.java:438)
at oracle.apps.ego.item.eu.server.EgoMtlSystemItemsVLEOImpl.raiseEvents(EgoMtlSystemItemsVLEOImpl.java:10733)
at oracle.apps.ego.item.eu.server.EgoMtlSystemItemsVLEOImpl.afterCommit(EgoMtlSystemItemsVLEOImpl.java:10690)
...

Steps
1. Create New Item Request
2. Assign new item request to item catalog category
3. Create engineering item
4. Submit the new item request
5. Page displays the error message

Cause

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In this Document
Symptoms
Cause
Solution
 Summary
 1) Identify and fix the missing data
 Setup Steps
 2) Patch for Better Error Handling
References

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