'Select Customer Address' button is not displayed in 'Update Contact - Addresses' screen
(Doc ID 751978.1)
Last updated on MARCH 12, 2021
Applies to:Oracle Sales - Version 220.127.116.11 to 18.104.22.168 [Release 11.5.10]
Information in this document applies to any platform.
'Select Customer Address' button is not displayed in 'Update Contact - Addresses' screen even after applying Patch 5329581.
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Oracle Sales
2. When updating a contact, the Select Customer Address button is not longer there (not even under personalization).
The issue has the following impact:
Due to this issue, sales people cannot use an existing address when updating the address for a contact. If they add the address, it will be duplicated on the system.
Several HZ patches have been applied lately.
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In this Document