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R12 Campaign Details Page Truncates Objective When Updating Header (Doc ID 752657.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Marketing - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 12.0.4 in Production:
When saving changes to any field in the campaign header, system overwrites original objective with truncated display objective.

EXPECTED BEHAVIOR
Truncation should not happen after campaign update when objective is longer than 80 characters

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
Responsibility : Marketing User
1. Create campaign with long objective and save
2. drill down on objective to verify full objective still present
3. Now update campaign header (any field) and save
4. Drill down on objective again--note that data is now truncated. It was overwritten by the display objective on recent save.

Cause

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In this Document
Symptoms
Cause
Solution
References

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