'ORA-01843 Error In Isupport When Selecting Account Tab in Different Languages
(Doc ID 753026.1)
Last updated on JULY 21, 2020
Applies to:Oracle iSupport - Version 12.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.
When a user is logged in with an NLS language and selects the account tab in isupport it causes an error. message . But if the uses clicks the account tab in English language, it will not
show any error message.
The following error occurred:
java.sql.SQLException: ORA-01843: 不是有效的月份
No further information.
Error message translates in English to:
java.sql.SQLException: ORA-01843: not a valid month
The issue can be reproduced at will with the following steps:
1. Login to iSupport.
2. Select account tab
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document