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Error (Error Exception insert into invoice_note) when Attempting to Invoice Adjusted Costs (Doc ID 753054.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Freight Payment, Billing, and Claims - Version 5.5 to 5.5.04 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
In 5.5 when attempting to Invoice Adjusted Costs the following error occurs:

ERROR
2008-11-26 15:16:22.466 1745921 Error Exception insert into invoice_note
(invoice_gid,invoice_note_seq_no,timestamp,summary,note,is_system_generated,entered_by,domain_name)
values (?,?,?,?,?,?,?,?); [xxx.20081119-0002, 5181, 2008-11-26 21:16:22 UTC, Invoice payment
adjusted manually by xxx.CCYU-LO FA USD in the amount of -246433.50000000023 USD, null, N,
xxx.CCYU-LO FA USD, xxx] [agentPlanning - 3]

-- Steps To Reproduce:

1. Create a Shipment.
2. Create an invoice from the Shipment.
3. Add additional costs to the Shipment.
4. Use the Action to Invoice Adjusted Costs from the Shipment.
5. The log will show the following error:

2008-11-26 15:16:22.466 1745921 Error Exception insert into invoice_note
(invoice_gid,invoice_note_seq_no,timestamp,summary,note,is_system_generated,entered_by,domain_name)
values (?,?,?,?,?,?,?,?); [xxx.20081119-0002, 5181, 2008-11-26 21:16:22 UTC, Invoice payment
adjusted manually by xxx.CCYU-LO FA USD in the amount of -246433.50000000023 USD, null, N,
xxx.CCYU-LO FA USD, xxx] [agentPlanning - 3]

Cause

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In this Document
Symptoms
Cause
Solution
References


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