Error (Error Exception insert into invoice_note) when Attempting to Invoice Adjusted Costs (Doc ID 753054.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 5.5 to 5.5.04
This problem can occur on any platform.

Symptoms

-- Problem Statement:
In 5.5 when attempting to Invoice Adjusted Costs the following error occurs:

ERROR
2008-11-26 15:16:22.466 1745921 Error Exception insert into invoice_note
(invoice_gid,invoice_note_seq_no,timestamp,summary,note,is_system_generated,entered_by,domain_name)
values (?,?,?,?,?,?,?,?); [xxx.20081119-0002, 5181, 2008-11-26 21:16:22 UTC, Invoice payment
adjusted manually by xxx.CCYU-LO FA USD in the amount of -246433.50000000023 USD, null, N,
xxx.CCYU-LO FA USD, xxx] [agentPlanning - 3]

-- Steps To Reproduce:

1. Create a Shipment.
2. Create an invoice from the Shipment.
3. Add additional costs to the Shipment.
4. Use the Action to Invoice Adjusted Costs from the Shipment.
5. The log will show the following error:

2008-11-26 15:16:22.466 1745921 Error Exception insert into invoice_note
(invoice_gid,invoice_note_seq_no,timestamp,summary,note,is_system_generated,entered_by,domain_name)
values (?,?,?,?,?,?,?,?); [xxx.20081119-0002, 5181, 2008-11-26 21:16:22 UTC, Invoice payment
adjusted manually by xxx.CCYU-LO FA USD in the amount of -246433.50000000023 USD, null, N,
xxx.CCYU-LO FA USD, xxx] [agentPlanning - 3]

Cause

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